Frequently Asked Questions
- What services are offered by Big “O” Refuse?
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Big “O” Refuse offers residential, industrial, commercial, roll-off and recycling services.
- How do I start my service?
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Contact Big “O” Refuse to begin your service on-line, via email at service@bigorefuse.com, or by calling
1-888-924-BIGO
- Can I pay my bill with a credit card?
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Yes! Click the link in the left sidebar that says “Billing” or fill out the form that comes with your bill.
- What are my bill payment options?
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We have many options, please click the link in the left sidebar that says “Billing” to get all of the information.
- What container should I use for trash?
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You may use your own container. It must have a lid, handles and not exceed 50 pounds. Big “O” Refuse rents 96-gallon containers with a lid, handles and wheels for an additional monthly fee. We do not pick up 55-gallon drums.
- What container should I use for recycling?
- Big “O” Refuse can provide an 18-gallon recycle bin, or use any similar-sized container you’d like, as long as it is marked “Recycle.”
- Are there any limits on yard waste?
- Yes, Big “O” Refuse limits curbside pickup of yard waste to 5 bundles per week. Limbs must be no longer than 4 feet and should be bundled, bagged or boxed.
- Will you pick up carpet, appliances, or furniture?
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Yes, Big “O” Refuse has a limit of one large item per week. This includes items too large to fit in your container: appliances, furniture, or carpet that is no wider than 4 feet, rolled and tied.
(Items with Freon must have the Freon removed by a licensed appliance technician.)
- What time should the trash be at the curb?
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5:00 am
- What does Big “O” recycle?
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Big “O” recycles aluminum, glass, magazines and junk mail, metal and bi-metal cans, newspaper, paper and cardboard, and plastics (#1–#7).
- Can the recyclables be put together?
- Yes, Big “O” Refuse accepts commingled recycling bins.
- Can a homeowner rent a large waste container?
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Yes, A residential customer can rent a 2- 4- 6- or 8 yard container or a temporary 20- or 30 yard roll off container.
- Do you accept compact hazardous items like fluorescent light bulbs, tires, liquids or batteries?
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No, we do not collect these items due to the fact that they contribute to air and water pollution when put in a landfill. Please contact your local officials or www.CFLPSWD.org for more information about where you can safely dispose of these items.
- Do you rent portable restrooms?
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No, we currently handle residential waste, industrial and commercial solid waste and recyclables.
- Are bulky materials such as drywall, concrete, bricks, dirt or rocks acceptable?
- Construction material such as these items can be put in our industrial roll-off containers, or pick up can be arranged by calling Big “O” Refuse Customer Service at 1-888-924-2446 or 740-345-2086.
- Can I put unwanted paint in my trash?
- Paint will only be collected if the lid is off and the paint is dry.
- Do you collect electronics?
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No, but there are many free “e-cycling” providers that collect electronic items such as computers and televisions. The website www.earth911.com is a convenient place to search for collectors in your area.
